Job Description

Responsibilities

• Engineer and support Windows desktop and laptop environments.
• Design, deploy, and manage application deployments.
• Administer Microsoft Intune while supporting the organization's migration from SCCM.
• Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization.
• Troubleshoot complex desktop and endpoint issues escalated from Service Desk.
• Develop scripts and automation to improve desktop administration.
• Create and maintain technical documentation and standards.
• Support endpoint security initiatives, including enterprise antivirus/Defender deployments.
• Work closely with Infrastructure engineers supporting the backend server environment.
• Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!).

Required Skills

• Windows Desktop Engineering
• Microsoft Intune & SCCM (migration experience preferred)
• Citrix Cloud / Virtual Desktop Infrastructure (VDI)
• Windows image management
• Scripting (PowerShell preferred)
• Application packaging and deployment
• Endpoint security / Microsoft Defender
• Nutanix virtualization familiarity
• Dell enterprise laptop environments
• Strong documentation and troubleshooting skil

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